Privacy policy
Last Updated: 2025.10.25
This Privacy Policy explains how Pestix collects, uses, shares, and protects personal information when you visit or make a purchase from https://pestix.co.
By using our Site, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our Site, place an order, contact us, or interact with our services, we may collect information needed to operate our store and provide customer support.
This may include your name, email address, shipping address, billing address, order details, payment related information, device information, browser information, IP address, and information about how you use our Site.
We collect this information to process orders, arrange shipping, provide customer support, respond to requests, improve our Site, prevent fraud, and maintain a safe shopping experience.
Our Site is not designed mainly for the purpose of collecting personal information. Our Site is designed to provide product information, process orders, and support customers.
Payment Information and SSL Security
When you make a purchase, your payment information is processed through secure payment service providers.
Pages that collect sensitive personal information, including payment information, are protected by SSL technology.
We do not directly store full credit card numbers on our own systems.
How We Use Personal Information
We use personal information to process and fulfill orders.
We use personal information to send order confirmations, shipping updates, and customer service messages.
We use personal information to respond to questions, return requests, refund requests, and support requests.
We use personal information to improve our products, services, Site performance, and customer experience.
We use personal information to help detect, prevent, and reduce fraud, abuse, unauthorized activity, and security risks.
We may use personal information for marketing communications only when allowed by applicable law or when consent is required and has been provided.
Contact Information
We do not sell your contact information.
We do not sell your email address, shipping address, billing address, phone number, or other contact details to third parties.
If you contact us by email, we use your email address and message details to respond to your request and provide support.
Advertising and Analytics
We may use advertising and analytics tools provided by platforms such as Meta, Google, TikTok, and other service providers.
These tools may use cookies, pixels, tags, or similar technologies to help us measure ad performance, understand how visitors interact with our Site, improve our ads, and provide a better shopping experience.
We do not use your personal information, personal images, private messages, photos, videos, name, reviews, or other personal content in advertising without your consent where required.
We do not provide customer photos or videos to advertising platforms for use in ads without permission where required.
Free Gifts and Promotional Offers
From time to time, we may offer free gifts, discounts, or promotional offers.
These offers may be provided with a purchase or as part of a marketing campaign.
The main purpose of these offers is not to collect personal information.
Any information collected in connection with an offer is used to provide the offer, process related orders, support customers, and operate our store.
Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to operate our Site, remember preferences, analyze traffic, improve performance, prevent fraud, and support advertising measurement.
You may adjust your browser settings to refuse or remove cookies.
Some Site features may not work properly if cookies are disabled.
Sharing Personal Information
We may share personal information with trusted service providers that help us operate our store.
These service providers may include payment processors, shipping providers, order fulfillment partners, website hosting providers, analytics providers, customer support tools, fraud prevention tools, and advertising platforms.
We share only the information needed for these providers to perform their services.
We may also disclose information when required by law, legal process, fraud prevention, security needs, or to protect our rights and the rights of others.
Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
Our Site uses SSL technology on pages where sensitive personal information is collected.
No online transmission or storage system can be guaranteed to be completely secure, but we use reasonable safeguards to help protect your information.
Data Retention
We keep personal information only as long as needed for the purposes described in this Privacy Policy.
This may include order processing, customer support, legal compliance, fraud prevention, dispute resolution, accounting, and business record keeping.
When personal information is no longer needed, we may delete, anonymize, or securely retain it as required or allowed by applicable law.
Your Choices and Rights
Depending on your location, you may have the right to request access to, correction of, deletion of, or restriction of certain personal information.
You may also have the right to object to certain processing or request a copy of certain information.
To make a privacy request, please contact us by email.
We may need to verify your identity before processing your request.
Marketing Emails
If you choose to receive marketing emails, you may unsubscribe at any time by following the instructions in the email or by contacting us.
Even if you unsubscribe from marketing emails, we may still send important service messages related to your order, payment, shipping, return, refund, or customer support request.
Children Privacy
Our Site is not intended for children.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can review the issue and take appropriate action.
Third Party Links
Our Site may contain links to third party websites or services.
We are not responsible for the privacy practices, content, or security of third party websites.
We encourage you to review the privacy policies of any third party websites you visit.
International Users
Our Site may be accessed by customers in different countries and regions.
By using our Site or placing an order, you understand that your information may be processed by service providers in different locations as needed to operate our store, process payments, fulfill orders, provide customer support, prevent fraud, and improve our services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised Last Updated date.
Your continued use of our Site after any update means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us by email.