Shipping policy
At Pestix, we want every customer to have a clear and reliable delivery experience. Please review our shipping policy before placing your order.
Order Processing Times
Orders are processed within 1 to 2 business days after payment is completed.
Business days do not include weekends or public holidays.
Orders placed during weekends or public holidays will be processed on the next available business day.
Shipping Country
We currently ship to the United States only.
We do not currently ship to countries or regions outside the United States.
Orders with shipping addresses outside the United States may not be accepted or may be canceled and refunded.
Shipping Options
We offer Tracked Standard Shipping for all orders.
We do not currently offer separate express shipping, expedited shipping, or untracked shipping options.
Delivery Time
United States
Estimated delivery time is 5 to 8 business days after the order has been processed and shipped.
Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, high order volume, address issues, or other circumstances outside our control.
Shipping Cost
United States
For orders under USD 70, the shipping fee is USD 4.90.
For orders of USD 70 or more, Tracked Standard Shipping is free.
Free Shipping Policy
Free Tracked Standard Shipping is available for orders of USD 70 or more shipped to the United States.
Free shipping is applied at checkout when the order meets the minimum purchase requirement.
Customs and Duties
There are no customs fees or duties for orders shipped within the United States.
Customers are not required to pay customs duties for standard orders placed on our Site.
Address Changes
Please provide a complete and accurate shipping address and contact information when placing your order.
Once an order is placed or shipped, the delivery address cannot be modified.
We are not responsible for delivery delays, failed delivery, lost packages, or returned packages caused by incorrect or incomplete customer information.
Tracking Information
After your package is dispatched, tracking information will be provided on your order page.
You can track your package at any time by clicking the tracking number on the order page.
If your package is not received within the expected delivery timeframe, please contact the courier service or our customer support team to check the latest delivery status.
Shipping Delays
We work with reliable shipping carriers, but delivery delays may occasionally occur.
Delays may be caused by carrier issues, weather conditions, holidays, high order volume, address problems, or other factors outside our control.
If your tracking information has not updated for an extended period, or if your package is delayed beyond the estimated delivery timeframe, please contact us for support.
Lost or Returned Packages
If a package appears lost, delayed, or returned to sender, please contact us so we can review the situation with the available tracking information.
If the issue is caused by incorrect or incomplete customer information, additional shipping fees may apply for reshipment when applicable.
Contact Us
If you have questions about shipping, delivery, or tracking, please contact us by email.